Return and Refund Policy

for AmiCane Smart Stick for Senior Citizens

Thank you for choosing AmiCane Smart Stick. We strive to provide you with the best possible product and service. However, we understand that there may be situations where you need to return or request a refund for your AmiCane Smart Stick. Please review our Return and Refund Policy below for more information:

Return Policy:

1.1 Eligibility: To be eligible for a return, the AmiCane Smart Stick must be in its original condition
and packaging. It should be unused and free from any damage or signs of wear and tear.
1.2 Timeframe: You may initiate a return within 10 days from the date of purchase.
1.3 Return Process: To initiate a return, please contact our customer support team at support@mnpr.co.in
details]. They will guide you through the return process and provide you with any necessary
instructions.
1.4 Return Shipping: The customer will be responsible for the return shipping costs, unless the
return is due to a defect in the product or an error on our part.

Refund Policy:

2.1 Inspection: Once we receive the returned AmiCane Smart Stick, our team will inspect it to ensure
it meets the eligibility criteria mentioned in section 1.1.
2.2 Refund Process: If the returned product meets the eligibility criteria, we will initiate the refund
process. The refund will be issued to the original payment method used for the purchase.
2.3 Refund Timeframe: Please allow up to 15 to 20 working days for the refund to be processed
and reflected in your account. The exact timeframe may vary depending on your payment provider.

Exclusions:

3.1 Damaged or Defective Products: If the AmiCane Smart Stick is damaged or defective upon
arrival, please contact our customer support team immediately. We will arrange for a replacement or
a refund, as per your preference, at no additional cost.
3.2 Wear and Tear: We cannot accept returns or provide refunds for AmiCane Smart Sticks that show
signs of wear and tear resulting from regular usage.
3.3 Unauthorized Modifications: Any unauthorized modifications made to the AmiCane Smart Stick
will void the return and refund eligibility.

Please note that this Return and Refund Policy is applicable only to purchases made directly from
MNPR Health Gadgets LLP. If you have purchased the AmiCane Smart Stick from a third-party
retailer, please refer to their respective return and refund policies.
If you have any further questions or need assistance, please do not hesitate to contact our customer
support team. We are here to help you.